Prologue: Taking Aim at Building #9
Introduction
The Enemy Within
Karens Story
Part I: Understanding Office Politics
1. The Personal Cost of Office Politics: The Link Between Workplace Stress and Health
Steves Story
2. The Organizational Cost of Office Politics: The Link Between People, Decisions, and Performance
Franks Story
3. The Doctor Is In: Examining a Political Work Environment
Brents Story
4. The Zucchini of Questionable Freshness: Self-Interest, Politics & the Insiders Rule Book
Tamaras Story
Part 2: The Blueprint for a Better Way
5. Beyond the Group Hug: A Management Systems Approach
6. Creating a New Sense of Purpose: Vision and Values
7. Developing New Leaders: You Get What You Measure
8. Drawing a New Roadmap: Nonpolitical Goal Setting and Planning
9. Establishing New Criteria for Rewards: Whats in It for Me?
10. Personal Stories Revisited: Its a Whole New World
11. Cant Delay Satisfaction? Quick Tricks and Handy Tips
Endnote
Resources
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