Becoming an Extraordinary Manager

The 5 Essentials for Success

 Becoming an Extraordinary Manager

Author: Len Sandler
Pub Date: October 2007
Print Edition: $17.95
Print ISBN: 9780814480656
Page Count: 256
Format: Paper or Softback
e-Book ISBN: 9780814401804

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Table of Contents

Contents

List of Figures ix

Foreword by Kush Mirchandani xi

Acknowledgments xiii

1 Introduction 1

2 Moving Up to Manager: How to Get and Begin the Job 11

Section I: Motivating Others

3 The Principles of Motivation 35

4 What People Really Want 60

Action Items for Developing Your Ability to Motivate Others 74

Section II: Attracting and Retaining Top Talent

5 Interviewing: Choosing the Best from the Rest 79

6 Retaining Top Talent 95

Action Items for Developing Your Ability to Attract and Retain Top Talent 106

Section III: Planning and Organizing Your Group’s Performance

7 Building Capability and Accountability 111

8 It’s About Time! 134

Action Items for Developing Your Ability to Plan and Organize Your Group’s Performance 143

Section IV: Driving Results Through Your Organization

9 Managing Employee Performance 147

10 Introducing Change: From ‘‘Woe!’’ to ‘‘Wow!’’ 163

11 Maintaining Your Sanity: Handling Performance Problems 175

Action Items for Developing Your Ability to Drive Results Through Your Organization 183

Section V: Lifelong Development

12 Career Planning 189

13 A Look to the Future 215

Action Items for Developing Your Ability to Develop Others 222

Appendix: Job Satisfaction Survey Details 225

Bibliography 233

Index 235

About the Author 241

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