Danger in the Comfort Zone
From Boardroom to Mailroom -- How to Break the Entitlement Habit That's Killing American Business
Author: Judith M. Bardwick, Ph.D.
Pub Date: May 1995
Print Edition: $17.95
Print ISBN: 9780814478868
Page Count: 256
Format: Paper or Softback
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An important and controversial examination of corporate complacency --
and how to overcome it.
An important and controversial examination of corporate complacency -- and how to overcome it.
"Since the original publication of this important and controversial book, it has stirred up business thinkers everywhere. Now this landmark work has been updated and expanded -- with five all-new chapters -- to meet today's continuing challenges to the nation's productivity and morale.
Danger in the Comfort Zone examines the phenomenon of the ""entitlement"" mentality in the American workforce -- people's preoccupation with their rewards rather than their responsibilities. Bardwick describes three basic mindsets and shows the effect of each on individuals and their organizations:
* Entitlement -- people feel entitled to rewards and lethargic about having to earn them; motivation and job satisfaction are low
* Fear -- people are paralyzed; the threat of layoffs makes them focus on protecting their jobs rather than doing them well
* Earning -- people are energized by challenge; they know their accomplishments will be noticed -- and rewarded
In this paperback edition, Bardwick points out that although the ""fear"" element has undoubtedly grown in the last few years, the entitlement attitude is still firmly entrenched at all levels. She offers additional chapters with new, specific techniques for pulling people out of the quagmire of fear and complacency, and igniting them with the energy of true earning."
About the Author
JUDITH M. BARDWICK, Ph.D. is a management consultant whose clients include IBM, Eastman Kodak, Monsanto, Exxon, and AT&T. She is a clinical professor of psychiatry at the University of California, San Diego. Dr. Bardwick is the acclaimed author of The Plateauing Trap, The Psychology of Women, and In Transition.
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