Overview

For the toughest projects, technical knowledge alone just isn't enough...

In order to run projects successfully, project managers need to master more than the requisite technical knowledge. The more complex the project, the more significant their interpersonal skills become to achieving a successful outcome. Without the people skills necessary to lead effectively, even the most carefully orchestrated project can quickly fall apart.

Emotional Intelligence for Project Managers introduces readers to the basic concepts of emotional intelligence and shows how to apply them to their project goals. Readers will learn how to:

* set the tone and direction for the project

* communicate more effectively

* improve listening skills

* create a positive work environment

* motivate, coach, and mentor team members

* productively handle stress, criticism, and blame

* and more.

Complete with checklists and self-assessments, this handy guide enables project managers to apply these important skills to their projects right away.

About the Author

Anthony Mersino, PMP (Northfield, IL) has more than 20 years of project management experience. He has worked at IBM, Ameritech, and Unisys Worldwide, and consults for clients including Abbott and the University of Chicago. He teaches courses for ESI International and Northwest University, and is a member of the National Speakers Association and the Project Management Institute.