A Survival Guide to Managing Employees from Hell

Handling Idiots, Whiners, Slackers, and Other Workplace Demons

A Survival Guide to Managing Employees from Hell

Author: Gini Graham Scott
Pub Date: December 2006
Print Edition: $15.00
Print ISBN: 9780814474082
Page Count: 224
Format: Paper or Softback
e-Book ISBN: 9780814430071

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Table of Contents

"Introduction

Part I: Bad Attitude

1. One Tough Babe

2. A Serious Threat

3. Prima Donna

4. The Arrogant A**Hole

5. Cultural Chasm

6. Negative Nelly or Ned

7. Spilling the Beans

Part II: Incompetent

8. The Impossible Intern

9. Damaged Goods

10. Getting It Wrong

11. Friends Forever

12. Protected by the Big Boss

13. Last to Know

Part III: Personal Issues

14. The Sensitive Soul

15. One Problem After Another

16. Too Much, Too Soon

17. Got Drugs?

18. In the Drink

19. Sick and Tired

20. Scary Employee

21. A Handful of Sex Problems

Part IV: Trust and Honesty

22. Liar, Liar!

23. It’s the Little Things

24. Over a Barrel

25. Con Job

26. Pay or Play

27. A Favor Backfires

28. On the Side

Part V: Communication

29. Communication Breakdown

30. What Are You Talking About?

31. Silence Is Golden

32. Who’s in Charge Here?

33. When the Cat’s Away

34. Putting the Customer First

Part VI: Putting It All Together

35. Bad Employee or Bad Boss?

36. How Bad is Your Employee (or Employees)?

A Self-Assessment Quiz

37. Knowing How to Deal

Appendix: Dealing with Difficult Employees Grid

Index

About the Author"

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