The New Rules for Marketing in a Skeptical World


Author: Lynn B. Upshaw
Pub Date: June 2007
Print Edition: $24.95
Print ISBN: 9780814473764
Page Count: 288
Format: Hardback
e-Book ISBN: 9780814400890

Buy the book:

Buy the book thru Barnes and Noble. Buy the book thru AMAZON. Buy the book thru indiebound. Buy the eBook.
See other vendors.

Review Quotes

“. . .relying on truth in your marketing can pay you back richly with greater customer loyalty, lower costs and other benefits.” --Entrepreneur

“Building reliable trust among consumers is crucial for business to be successful in today’s highly competitive market environment, but how can firms build such trust? [Truth]….provides us a very good solution... This book succeeds in expanding our understanding of how the approach of integrity provides key insights into marketing science, and it once more demonstrates the truth that honesty is the lifeline for all businesses. As such, the current reviewer thinks that this book has definite appeal to students and professors in marketing, as it aids understanding of the contextual underpinnings of marketing principles and strategies. Moreover, this book represents a useful 'how to' guide for both marketing practitioners and educational professionals on how to put into practice an integrity marketing approach. Clearly it represents a useful resource for anyone who looks to understand the significance of the integrity in marketing as well as for those who search for the practical values.” --Journal of Consumer Marketing

"Filled with examples, Upshaw's work demonstrates how a company can secure trust by instilling ‘practical integrity’ throughout the marketing mix...", Vol. 24, Issue 36

"This book is both a great read and a very useful tool for marketers in an increasingly skeptical age" --Choice

Search the full text of this book


Order Now!

For single copy purchases of any AMACOM title, you can connect directly to the online retailer of your choice, from the list below, to buy the title you have selected. Most of our links will take you directly to that title on the site, making your shopping experience easier. You can also visit your local retailer, and if the book is not on their shelves they can special order it for you.

Retailers: Please contact us to change or add a listing.

Buying in Bulk?

We have very competitive discounts starting at 5 copies, as well as personal service, for bulk orders. Simply contact our Special Sales Department. Call 800-250-5308 or 212-903-8420 and ask for Special Sales. You can also email: