Action Tools for Effective Managers
A Guide for Solving Day-to-Day Problems on the Job
Authors: Margaret Mary Gootnick, David Gootnick
Pub Date: December 1999
Print Edition: $18.95
Print ISBN: 9780814470299
Page Count: 256
Format: Paper or Softback
e-Book ISBN: 9780585081243
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All day long, managers deal with one challenge or another: complaints from staff, delegating work no one wants to do, jealousy and hurt feelings, performance reviews, even "small" problems like telephone abuse. It's exhausting! This book gives time-pressed managers succinct, pragmatic tools for taking action instantly on more than 65 common problems. For each problem, the book presents: 1. A brief case study that demonstrates the on-the-job problem in clear, human terms that anyone can relate to 2. Insightful analysis of the case study, explaining the issues that need to be addressed 3. Specific tools that help solve the situation, including step-by-step guidelines, checklists, standard procedures...and lots of practical advice.
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