The New HR Analytics

Predicting the Economic Value of Your Company's Human Capital Investments

The New HR Analytics

Author:Dr. Jac Fitz-enz
Pub Date: May 2010
Print Edition: $34.95
Print ISBN: 9780814439500
Page Count: 368
Format: Hardback
e-Book ISBN: 9780814416440

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Table of Contents

CONTENTS

PREFACE xi

CONTRIBUTORS xvii

PART ONE: INTRODUCTION TO PREDICTIVE ANALYTICS 1

CHAPTER ONE Disruptive Technology: The Power to Predict 3

CHAPTER TWO Toward Analytics and Prediction 8

Why Analytics Is Important 17

Measuring What Is Important, by Luis Maria Cravino

Strategic Human Capital Measures: Using Leading HCM to Implement Strategy, by Stephen Gates and Pascal Langevin

From Business Analytics to Rational Action, by Kirk Smith

PART TWO: THE HCM:21(r) MODEL 45

CHAPTER THREE Scan the Market, Manage the Risk 47

How to Improve HR Processes 56

The Intersection of People and Profits: The Employee Value Proposition, by Joni Thomas Doolin, Michael Harms, and Shyam Patel

More Than Compensation: Attracting, Motivating, and Retaining Employees, Now and in the Future, by Ryan M. Johnson

‘‘Best in Brazil’’: Human Capital and Business Management for Sustainability, by Rugenia Pomi

CHAPTER FOUR

The New Face of Workforce Planning 85

How to Put Capability Planning into Practice 94

Scenario Planning: Preparing for Uncertainty, by James P. Ware

Quality Employee Engagement Measurement: The CEO’s Essential Hucametric to Manage the Future, by Kenneth Scarlett

Truly Paying for Performance, by Erik Berggren

The Slippery Staircase: Recognizing the Telltale Signs of Employee Disengagement and Turnover, by F. Leigh Branham

CHAPTER FIVE Collapsing the Silos 141

How They Are Applying It 153

Roberta Versus the Inventory Control System: A Case Study in Human Capital Return on Investment, by Kirk Hallowell

The Treasure Trove You Already Own, by Robert Coon

Waking the Sleeping Giant in Workforce Intelligence, by Lisa Disselkamp

CHAPTER SIX

Turning Data into Business Intelligence 182

How to Interpret the Data 192

Predictive Analytics for Human Capital Management, by Nico Peruzzi

Using Human Capital Data for Performance Management During Economic Uncertainty, by Kent Barnett and Jeffrey Berk

Using HR Metrics to Make a Difference, by Lee Elliott, Daniel Elliott, and Louis R. Forbringer

PART THREE: THE MODEL IN PRACTICE 215

CHAPTER SEVEN Impacting Productivity and the Bottom Line: Ingram Content Group, by Wayne M. Keegan 217

CHAPTER EIGHT Leveraging Human Capital Analytics for Site Selection: Monster and Enterprise Rent-A-Car, by Jesse Harriott, Jeffrey Quinn, and Marie Artim 224

CHAPTER NINE Predictive Management at Descon Engineering, by Umair Majid and Ahmed Tahir 240

CHAPTER TEN Working a Mission-Critical Problem in a Federal Agency, by Jac Fitz-enz 259

CHAPTER ELEVEN UnitedHealth Group Leverages Predictive Analytics for Enhanced Staffing and Retention, by Judy Sweeney 265

PART FOUR: LOOKING FORWARD 271

CHAPTER TWELVE Look What’s Coming Tomorrow 273

Views of the Future: Human Capital Analytics 276

APPENDIX: THE HCM:21(r) MODEL: SUMMARY AND SAMPLES 301

INDEX 333

ABOUT THE AUTHOR 000

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