Training on Trial
How Workplace Learning Must Reinvent Itself to Remain Relevant
Authors: James D. Kirkpatrick, Ph.D., Wendy Kayser Kirkpatrick
Pub Date: February 2010
Print Edition: $21.95
Print ISBN: 9780814438145
Page Count: 256
Format: Paper or Softback
e-Book ISBN: 9780814414705
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As you already know, training budgets are among the first to be cut when economic times get tough. Whether you’re one of the in-house survivors or a struggling consultant, you can no longer coast on lofty notions about continuous learning and employee development. You need to provide compelling evidence that training delivers bottom-line results.
“We do not have a choice but to defend ourselves,” attests Dr. James D. Kirkpatrick, one of the world’s most respected training and management consultants. In Training on Trial, Kirkpatrick and his co-counsel, Wendy Kayser Kirkpatrick, guide you through every critical step of making a case for the value of training—whether to your CFO or to a potential client. Using a courtroom trial as a metaphor, the Kirkpatricks demonstrate how to refute the charge that training does not make a significant enough impact on business to justify its costs. To help you represent yourself to the jury—that is, whoever has the power to judge your relative value—the authors call on eminent industry expert Dr. Donald Kirkpatrick. Dr. Kirkpatrick’s famous Four Level Evaluation Model has been adapted and applied to provide the foundation for your winning defense.
With Training on Trial in your corner, you’ll go beyond spouting training jargon to demonstrating the tactical and strategic business value of your training programs. While working toward creating irrefutable connections between all types of learning and performance, you’ll come to:
• Build expertise and become genuinely involved in your company’s or client’s business.
• Pledge to work together to positively impact a pressing business need or pivotal business opportunity.
• Ask the jury their expectations and revise your own to be more realistic and mutually satisfying.
• Develop a plan, targeting the key drivers of performance success after training has taken place.
• Execute your initiative and deliver a stellar ROESM (Return on Expectations).
Throughout, you’ll find key action points and business partner tips. To add to the case, the Kirkpatricks spotlight star case studies from their practice, including Georgia-Pacific, Clarian Health, Farm Credit Canada, and the U.S. Department of Defense.
Training on Trial will give you an edge on enhancing the value of the learning & development services you provide—before you’re forced to defend your work.
James D. Kirkpatrick, Ph.D., is president of Kirkpatrick Partners, LLC, partnering with Fortune 500 companies around the world. He is coauthor of Evaluating Training Programs: The Four Levels with his father, industry icon Dr. Donald Kirkpatrick. Wendy Kayser Kirkpatrick is director of Kirkpatrick Partners, LLC. They live in St. Louis, Missouri.
They can be reached at: firstname.lastname@example.org.
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