Leading the Unleadable
How to Manage Mavericks, Cynics, Divas, and Other Difficult People
Author: Alan Willett
Pub Date: November 2016
Print Edition: $17.95
Print ISBN: 9780814437605
Page Count: 240
Format: Paper or Softback
e-Book ISBN: 9780814437612
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“Whether you’re new to the leadership ranks, a veteran, or recently promoted from one leadership role to another, Leading the Unleadable will guide you through the quagmire of difficult issues in turbulent times. Alan gives you the courage and skills to lead in tough situations, with tough people, in a tough environment.”—Alan Weiss, PhD, author of Million Dollar Consulting
“A great book. A great inspiration. And great leadership concepts for managing large organizations or even for leading teams of one: yourself!”—James Over, technical director, software engineering practices, Software Engineering Institute, Carnegie Mellon University
“Your difficult people are often extremely valuable when turned in the right direction. Read this. Better yet, understand the concepts in this book and use them. This book teaches you the value of assuming good intent, and of focusing on the team rather than the individual.”—Noopur Davis, senior vice president, Technology and Product at Comcast
Tech industry insider Alan Willett knows all about managing difficult people and projects. His insights, examples, and scripts reveal a simple formula for changing behaviors and drawing out exceptional performances, including how to:
• Recognize that people want to be contributors
• Develop the right mindset for tackling challenges
• Conduct feedback sessions to explain problems
• Get an employee’s commitment to change
• Coach others to replicate the process
• Spot trouble before it snowballs
Alan Willett is president of Oxseeker, a leadership development and organizational culture change consultancy whose clients include Oracle, Microsoft, NASA, Intuit, and others.
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