Smart Sales Manager

The Ultimate Playbook for Building and Running a High-Performance Inside Sales Team

 Smart Sales Manager

Author: Josiane Chriqui Feigon
Pub Date: July 2013
Print Edition: $19.95
Print ISBN: 9780814437384
Page Count: 272
Format: Paper or Softback
e-Book ISBN: 9780814432846

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Back Cover Copy

Advance Praise for Smart Sales Manager:

“If you want the smartest, most useful, get-to-the-point advice about managing inside sales in today’s crazy-making marketplace, you need Smart Sales Manager. Josiane Feigon’s vast experience in the sales trenches, combined with her no-nonsense solutions, make this book not just a “must-read” but a “must-do.”

Lynne Lancaster, Founder, BridgeWorks

“Everyone on my inside sales team already has a copy of Josiane Feigon’s Smart Selling on the Phone and Online in their workspace. As we onboard new managers or promote my senior team members, I will be handing them a copy of Smart Sales Manager with their offer letter. The book will bring them up to speed on management techniques that work in Sales 2.0, and make them effective coaches and sales leaders.”

Ed Rodriguez, Managing Director of Inside, SMB and Renewal Sales, Citrix Systems, Americas

“Smart Sales Manager is a practical, savvy playbook that helps managers get up to speed fast on leading inside sales teams to success in today’s social-mobile-video totally wired Sales 2.0 world.”

— Jill Konrath, author of SNAP Selling and Selling to Big Companies

“Today’s Customer 2.0 buyers demand to be sold to in an entirely new way. Smart Sales Manager is an essential guide for any company looking to embrace these modern selling strategies and technologies. It’s indispensable reading for anyone who builds or manages inside sales teams.”

— Jon Miller, VP Marketing and Co-Founder, Marketo

“The pressure for managers to produce is crushing, but guidance is minimal to none. Until now, Smart Sales Manager helps managers get up to speed fast on leading inside sales teams to success in the ‘New Normal’ sales world.”

Trish Bertuzzi, President and Chief Strategist, The Bridge Group, Inc.

Smart Sales Manager taps a critical need in the fastest-growing segment of all of sales and marketing. This great book helps sales managers build out an entire playbook for a high-velocity sales team. And best of all, Josiane Feigon has her finger on the pulse of how technology and ‘Tool Power 2.0’ is driving the growth of the inside sales space.”

Ken Krogue, President and Founder of Inside

“Contrary to popular belief, the term ‘smart sales manager’ is not an oxymoron, but rather a prescription for success, as Josiane Feigon proves in this helpful and informative book.”

Geoffrey James, columnist,

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