TOC

TABLE OF CONTENTS

Introduction – The New Value Proposition for Leaders The Safelite Relational Leadership Model

Part I: The Five Principles of the Relational Leader

Chapter 1 – The Relationship Paradox

Chapter 2 – Principle #1 Worthy Intent

Chapter 3 – Principle #2 Care about People’s Goals, Passions, and Struggles

Chapter 4 – Principle #3 Make Every Interaction Matter

Chapter 5 – Principle #4 Value People before Processes

Chapter 6 – Principle #5 Connect Performance to a Purpose

Part II: Relational Agility – Harnessing the Power of Worthy Intent

Chapter 7 – The Relational Agility Process

Chapter 8 – Launching Business Relationships with Colleagues

Chapter 9 – Advancing Relationships with Professional Peers

Chapter 10 – Elevating Relationships with Advocates

Part III: Becoming a Relational Leader – A Practical Approach

Chapter 11 –Tools for the Relational Leader

Chapter 12 The Relational Leader

Challenge Chapter 13 – Five Ways to Sustain the Relationships You Create

Relational Ladder Abstract

Glossary