How to Manage Complex Programs

High-Impact Techniques for Handling Project Workflow, Deliverables, and Teams

 How to Manage Complex Programs

Author: Tom Kendrick, PMP
Pub Date: May 2016
Print Edition: $34.95
Print ISBN: 9780814436929
Page Count: 336
Format: Hardback
e-Book ISBN: 9780814436936

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Chapter 1: Program Management

Projects, Programs, and Portfolios

Program Definition

How Do Programs Originate?

Why Are Programs Difficult?

Project/Program size boundaries

Program Life Cycles

Dimensions of Program Complexity

Chapter 2: Program Initiation

Strategic Alignment and Tactical Objectives

Program Governance and Sponsorship

Portfolio Management

Program Benefit Analysis and ROI

Program Risks

Program Challenges

Process Maturity for Program Management

Planning for the Plan

Program Startup

Chapter 3: Program Deliverable Management

Managing Program Scope

Program Stakeholders

Gathering Program Requirements

Stakeholder Priority Conflicts and Resolution

Characterizing Programs

Establishing the Program Roadmap

Defining Program Deliverables

System Decomposition and Analysis

Program Scope Risks and Optimization

Documenting Program Scope

Program Scope and Change Management

Chapter 4: Program Planning and Organizing

Program Planning Processes

Program Planning Tools

Program Decomposition and Project Planning

Project Plan Integration and Interface Management

Program Workflow Risks

Hierarchical Plan Baselines and Plan Documentation

Chapter 5: Program Leadership

Program Governance and Stakeholder Expectations

The Program Management Office

Hierarchies of Teams and Leaders

Program Leadership

Program Communications

Program Staff Motivation

Program Staffing and Other Resource Risks

Chapter 6: Program Execution and Control

Program Review

Program Information Management

Sponsor and Stakeholder Expectations Management

Controlling Program Scope

Managing Organizational Change

Program Metrics

Program Tracking, Dashboards, and Control

Recovering Troubled Programs

Chapter 7: Program Closure

Program Closure Process

Program Process Improvement

Chapter 8: Conclusion

Program Deliverable Management

Program Planning and Organizing

Program Leadership

Selected Bibliography

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