The Power of Business Process Improvement
10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability
Author: Susan Page
Pub Date: November 2015
Print Edition: $37.95
Print ISBN: 9780814436615
Page Count: 384
Edition: Second Edition
e-Book ISBN: 9780814436622
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The quickest, easiest guide to BPI—now in a new-and-improved edition.
Baffled by repeated mistakes in your department? Want to focus your employees’ limited time on more valuable work? The answer to these challenges and more is business process improvement (BPI). Every process in every organization can be made more effective, efficient, and adaptable to changing business needs.
The good news is you don’t need to be an expert on business process management to get great results. This how-to guide, written by an experienced process analyst, presents a simple, bottom-line approach to process improvement work. With its proven 10-step method, you can:
• Identify and prioritize the processes that need fixing.
• Eliminate duplication and bureaucracy.
• Control costs.
• Establish internal controls to reduce human error.
• Test and rework the process before introducing it.
• Implement the changes.
The second edition of The Power of Business Process Improvement is even more user-friendly, with new software suggestions, quizzes, a comparison of industry improvement methods, and examples to help you apply the ideas. Whether you are new to BPI or a seasoned pro, these simple, effective guidelines will get your processes—and your business—running better in no time.
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