The Power of Business Process Improvement

10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability

The Power of Business Process Improvement

Author: Susan Page
Pub Date: November 2015
Print Edition: $37.95
Print ISBN: 9780814436615
Page Count: 384
Format: Hardback
Edition: Second Edition
e-Book ISBN: 9780814436622

Buy the book:

Buy the book thru Barnes and Noble. Buy the book thru AMAZON. Buy the book thru indiebound. Buy the eBook.
See other vendors.

Back Cover Copy

The quickest, easiest guide to BPI—now in a new-and-improved edition.

Baffled by repeated mistakes in your department? Want to focus your employees’ limited time on more valuable work? The answer to these challenges and more is business process improvement (BPI). Every process in every organization can be made more effective, efficient, and adaptable to changing business needs.

The good news is you don’t need to be an expert on business process management to get great results. This how-to guide, written by an experienced process analyst, presents a simple, bottom-line approach to process improvement work. With its proven 10-step method, you can:

• Identify and prioritize the processes that need fixing.

• Eliminate duplication and bureaucracy.

• Control costs.

• Establish internal controls to reduce human error.

• Test and rework the process before introducing it.

• Implement the changes.

The second edition of The Power of Business Process Improvement is even more user-friendly, with new software suggestions, quizzes, a comparison of industry improvement methods, and examples to help you apply the ideas. Whether you are new to BPI or a seasoned pro, these simple, effective guidelines will get your processes—and your business—running better in no time.

Search the full text of this book


Order Now!

For single copy purchases of any AMACOM title, you can connect directly to the online retailer of your choice, from the list below, to buy the title you have selected. Most of our links will take you directly to that title on the site, making your shopping experience easier. You can also visit your local retailer, and if the book is not on their shelves they can special order it for you.

Retailers: Please contact us to change or add a listing.

Buying in Bulk?

We have very competitive discounts starting at 5 copies, as well as personal service, for bulk orders. Simply contact our Special Sales Department. Call 800-250-5308 or 212-903-8420 and ask for Special Sales. You can also email: