Just Listen

Discover the Secret to Getting Through to Absolutely Anyone

 Just Listen

Author: Mark Goulston
Pub Date: March 2015
Print Edition: $17.95
Print ISBN: 9780814436479
Page Count: 256
Format: Paper or Softback
Edition: Reprint Edition
e-Book ISBN: 9780814436486

Buy the book:

Buy the book thru Barnes and Noble. Buy the book thru AMAZON. Buy the book thru indiebound. Buy the eBook.
See other vendors.


Overview

Want to learn how to get through to anyone? This exciting, new AMA Seminar will show you how: www.amanet.org/training/seminars/Just-Listen-Getting-Through-to-Others.aspx

Foreword by Keith Ferrazzi, author of Never Eat Alone and Who’s Got Your Back

More than 100,000 copies sold!

Do you ever feel like you're talking to a brick wall?

The first step in persuading anyone to do anything is getting them to hear you out. But whether the person is a cynical colleague, furious customer, or overwhelmed spouse, their emotional barriers may be blocking your message. And if you can't break through, you can't move forward.

Just Listen has helped tens of thousands of people tear down walls and establish productive communication. In this landmark book, veteran psychiatrist and business coach Mark Goulston reveals simple, proven techniques for moving people from resistance to consensus, explaining how to:

Listen effectively • Make even a total stranger—perhaps a potential client—feel “felt” • Shift an angry or aggressive person into a calmer, more receptive state • Use empathy jolts to quickly bridge communication gaps •Turn negative people into assets using the “Magic Paradox” • Achieve buy-in, the linchpin of all negotiation, persuasion, and sales • And more

Barricades between people become barriers to success and happiness, so getting through is not just a fine art—it's a crucial skill. With Just Listen, readers learn how to transform the “impossible” and “unreachable” people in their lives into true allies, loyal customers, and lifelong friends.

About the Author

MARK GOULSTON is a business advisor, consultant, coach, speaker, and psychiatrist. The author of Get Out of Your Own Way and other popular books, he blogs for Harvard Business Review, Fast Company, Business Insider, The Huffington Post, and Psychology Today; co-hosts a weekly radio show; and is featured frequently in major media, including The Wall Street Journal, Fortune, Newsweek, Time, CNN, Fox News, and the TODAY show.

Search the full text of this book

Share

Order Now!

For single copy purchases of any AMACOM title, you can connect directly to the online retailer of your choice, from the list below, to buy the title you have selected. Most of our links will take you directly to that title on the site, making your shopping experience easier. You can also visit your local retailer, and if the book is not on their shelves they can special order it for you.

Retailers: Please contact us to change or add a listing.

Buying in Bulk?

We have very competitive discounts starting at 5 copies, as well as personal service, for bulk orders. Simply contact our Special Sales Department. Call 800-250-5308 or 212-903-8420 and ask for Special Sales. You can also email: SpecSlsWeb@amanet.org