Talking to Crazy

How to Deal with the Irrational and Impossible People in Your Life

 Talking to Crazy

Author: Mark Goulston
Pub Date: October 2015
Print Edition: $24.95
Print ISBN: 9780814436363
Page Count: 272
Format: Hardback
e-Book ISBN: 9780814436370

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Table of Contents

CONTENTS

Acknowledgments

SECTION 1 The Basics of Talking to Crazy

1 Understanding Crazy

2 Recognizing How Crazy Happens

3 Spotting an Irrational Person’s M.O.

4 Knowing When to Talk to Crazy and When to Walk Away

SECTION 2 Facing Your Own Crazy First

5 Pinpointing Your Own Crazy

6 Keeping Your Own Crazy at Bay When You’re Under Attack

7 Regrouping When Crazy Wins

SECTION 3 Fourteen Tactics for Talking to Crazy

8 The Belly Roll: Putting the Irrational Person “in Charge” to Defuse a Tense Situation

9 The A-E-U Technique: Highly Effective—But Scary

10 Time Travel: Getting an Irrational Person to Stop Dwelling on the Past and Focus Instead on the Future

11 The Eye of the Hurricane: Finding the Sane Inside the Crazy

12 Digging Down to Disappointment: Dealing with Emotional People Who Don’t Really Mean What They’re Saying

13 The Fishbowl: Bringing an Irrational Person’s Mirror Neurons into Play

14 The Split Second: How to Handle an Irrational Person Who’s Playing You Against Someone Else

15 The Three L’s: Helping an Irrational Person Cope with Extreme Fear

16 The Butter-Up: Getting a Know-It-All to Behave

17 Executive Order: Getting a Martyr to Accept Help

18 Coup Contrecoup: Turning an Irrational Person’s M.O. to Your Own Advantage

19 The Kiss-Off (and the Gentle Kiss-Off): Saying No to a Manipulator

20 Frenemies: Handling a “Toxic Deflector” at Work

21 I Know What You’re Hiding: Getting a Sociopath out of Your Life

SECTION 4 Eight Ways to Deal with Crazy in Your Personal Life

22 You’ve Lost That Lovin’ Feeling? Handling Your Mutual Crazy in a Relationship

23 Shock Absorber: Getting Through to an Emotional Partner

24 Copy Cat: Getting a Strong-and-Silent Partner to Talk

25 Child A or Child B? Going Through a Divorce Without Wrecking Your Kids for Life

26 “What’s the Worst Thing for You?” Being There for a Parent, Partner, or Child in Pain

27 The Reconnect: Healing a Broken Relationship with an Adult Child

28 The Assumptive Close: Getting an Aging Parent to Accept Help

29 The Four H’s and Four R’s: Rebuilding a Personal Relationship After an Irrational Person Breaks It

SECTION 5 What to Do When Crazy Is Actually Mental Illness

30 Where to Turn When Crazy Is Above Your Pay Grade

31 How to Get the Person to Say Yes to Getting Help

32 What to Do if You Think Someone May Be Suicidal

33 Woulda, Coulda, Shoulda: Preventing the Next Sandy Hook

Epilogue

Index

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