Talking to Crazy

How to Deal with the Irrational and Impossible People in Your Life

 Talking to Crazy

Author: Mark Goulston
Pub Date: October 2015
Print Edition: $24.95
Print ISBN: 9780814436363
Page Count: 272
Format: Hardback
e-Book ISBN: 9780814436370

Buy the book:

Buy the book thru Barnes and Noble. Buy the book thru AMAZON. Buy the book thru indiebound. Buy the eBook.
See other vendors.

Review Quotes

“By giving readers the words and theories, Goulston elevates a good book into a great one.” --Success Magazine

“…most conflicts in the workplace simply involve very difficult people who can make life miserable. Talking to Crazy offers much-needed guidance for those seeking a solution to these all-too-common conflicts.” --Soundview

“This is a great book for managers who know that some situations--a negative review, the announcement of organizational change--can bring out the crazy in anyone.”

“…explains why people act in unreasonable ways, giving insight in to the brain’s natural defense mechanisms and how to recognize an irrational person’s modus operandi.” --Industrial Engineer Magazine

“How can you survive all the cranks and impossible people that you daily have to deal with? Goulston describes their antics and how to deal with them in this delightful self-help book.” --San Francisco Book Review

“Common-sense advice and humor offered by Goulston…sheds light on mental health issues that are not discussed (but definitely experienced) in everyday life, especially in the workplace.” --Small Business Trends

"Finally! The book that helps you deal with irrational, impossible people." --Oprah’s Book Club 2.0

“Psychiatrist and power-blogger Mark Goulston presents the gift of his latest book to anyone who has ever dealt with bullies, whiners, manipulators, or screamers. Oh, wait, that’s all of us.” --Associations Now

"Talking to Crazy is a captivating, accessible guide to the many forms of 'everyday crazy' we face at work and in our personal lives." --TD Magazine

"…we all deal with irrational people and situations. Talking to Crazy contains valuable insights into these types of important addition to anyone’s library." --Banking Exchange

"You've met the bully, the manipulator, the victim, the know-it-all, the backstabber. Dealing with these personalities can drive you crazy—unless you employ Goulston's methods for dealing with them." --Jim Pawlak, Biz Books

“Everyone's heard the expression ‘you can't talk to crazy.’ Goulston has discovered a way to communicate with them.” –Lindsey Novak, At Work national columnist

“Sometimes you read a book that is not only utterly riveting but also gives you useful tips for dealing with difficult situations in your own life.” —Steemit

“You've met the bully, the manipulator, the victim, the know-it-all…Dealing with these personalities can drive you crazy — unless you employ Goulston's methods for dealing with them.” – Hartford Business Journal

"Reading Talking to Crazy will enrich your life. It is a book of practical wisdom." --Parking Today

Online MBA's 25 Best Business Books

“[Goulston’s]ideas are a bit counter-intuitive but they really do shift the dynamic and help people diffuse and disarm the irrational person leading to more positive outcomes.” -- Online MBA

Audiobook Review: "In this entertaining audiobook, author Mark Goulston has compiled decades of his experiences as a psychiatrist to show how even a layperson can communicate successfully with the irrational people in his or her life." --Audiofile Magazine

"My only regret about this book is that I did not read it sooner, when it would have been very helpful in dealing with some ‘crazy’ situations.” --Vancouver Business Journal

Earphones Award Winner from Audiofile Magazine

2016 Audie Award Finalist in Business/Educational

“I strongly recommend that you buy this book…you will find it infinitely useful, no matter what profession or life situation you are in.” --PCB007

"…can help our work and personal life be less stressful, more productive and possibly save someone from doing something violent to themselves or others." --School Administrator

“Guidebook to dealing with the impossible people that cross your path. His suggestions can be put to work immediately. I know because I did. And they work." --Skip Prichard's Leadership Insights

Search the full text of this book


Order Now!

For single copy purchases of any AMACOM title, you can connect directly to the online retailer of your choice, from the list below, to buy the title you have selected. Most of our links will take you directly to that title on the site, making your shopping experience easier. You can also visit your local retailer, and if the book is not on their shelves they can special order it for you.

Retailers: Please contact us to change or add a listing.

Buying in Bulk?

We have very competitive discounts starting at 5 copies, as well as personal service, for bulk orders. Simply contact our Special Sales Department. Call 800-250-5308 or 212-903-8420 and ask for Special Sales. You can also email: