The 9 Indispensable Rules for Finding Even the Most Elusive Software and Hardware Problems


Author: David J. Agans
Pub Date: November 2006
Print Edition: $24.95
Print ISBN: 9780814434451
Page Count: 192
Format: Hardback
e-Book ISBN: 9780814426784

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Table of Contents

"Chapter 1: How Can That Work?

Chapter 2: The Rules -- Suitable for Framing

Chapter 3: Understand The System

Chapter 4: Make It Fail

Chapter 5: Quit Thinking and Look

Chapter 6: Divide and Conquer

Chapter 7: Change One Thing At A Time

Chapter 8: Keep An Audit Trail

Chapter 9: Check The Plug

Chapter 10: Get A Fresh View

Chapter 11: If You Didn’t Fix It, It Ain’t Fixed

Chapter 12: All The Rules In One Story

Chapter 13: Easy Exercises For The Reader

Chapter 14: The View From The HelpDesk

Chapter 15: The Bottom Line"

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