Redefining Operational Excellence

New Strategies for Maximizing Performance and Profits Across the Organization

 Redefining Operational Excellence

Author: Andrew Miller
Pub Date: June 2014
Print Edition: $27.95
Print ISBN: 9780814433973
Page Count: 256
Format: Hardback
e-Book ISBN: 9780814433980

Buy the book:

Buy the book thru Barnes and Noble. Buy the book thru AMAZON. Buy the book thru indiebound. Buy the eBook.
See other vendors.

Review Quotes

“Book offers a fresh perspective on operations and a roadmap for integrating the markers of its excellence into a company's DNA.” --New Equipment Digest

“The book is very intriguing. It describes a 'new' way of thinking and approaching operational excellence that is refreshing..."--PM World Journal

“… giv[es] your organization tools to decide when to speed up, when to slow down and how to implement a culture of speed optimization.” --Industrial Engineer

"The book is clear and practical, with sensible foundational principles and lots of tips on how to implement his ideas." --The Globe and Mail

“…targets large or small business operations and gives useful examples for businesses on the operational excellence track….examples are practical, relevant and make good sense.” --Vancouver Business Journal

“…will assist any organization (retail, services, healthcare, etc.) in redefining its own situations and provide a roadmap for improved operational excellence...recommendations are easy to understand and practical to implement.” –Strategic Finance

Search the full text of this book


Order Now!

For single copy purchases of any AMACOM title, you can connect directly to the online retailer of your choice, from the list below, to buy the title you have selected. Most of our links will take you directly to that title on the site, making your shopping experience easier. You can also visit your local retailer, and if the book is not on their shelves they can special order it for you.

Retailers: Please contact us to change or add a listing.

Buying in Bulk?

We have very competitive discounts starting at 5 copies, as well as personal service, for bulk orders. Simply contact our Special Sales Department. Call 800-250-5308 or 212-903-8420 and ask for Special Sales. You can also email: