The AMA Handbook of Project Management

The AMA Handbook of Project Management

Edited By: Paul C. Dinsmore, PMP, Jeannette Cabanis-Brewin
Pub Date: June 2014
Print Edition: $79.95
Print ISBN: 9780814433393
Page Count: 576
Format: Hardback
Edition: Fourth Edition
e-Book ISBN: 9780814433409

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Table of Contents

CONTENTS

FOREWORD David I. Cleland, PHD, FPMI ix

PREFACE Paul C. Dinsmore, PMP, and Jeannette Cabanis-Brewin xi

ABOUT THE EDITORS xv

CHAPTER 1 What Is Project Management?

Project Management Concepts and Methodologies

JOAN KNUTSON, PMP, AND FRANCIS M. WEBSTER, JR., PHD 1

SECTION ONE

The Project Management Body of Knowledge: Comprehension and Practice

INTRODUCTION 11

CHAPTER 2 Bodies of Knowledge and Competency Standards in

Project Management

ALAN M. STRETTON AND LYNN H. CRAWFORD 13

CHAPTER 3 Project Management Process Groups:

Project Management Knowledge in Action

GEREE STREUN, PMP, CSQE, PMI-ACP, CSSGB, CSM 29

CHAPTER 4 Project Initiation: Managing the Front End

PETER W.G. MORRIS AND ANDREW EDKINS 35

CHAPTER 5 Comprehensive Planning for Complex Projects

DAVID L. PELLS 45

CHAPTER 6 Monitoring and Control of Projects

WILLIAM P. ATHAYDE, JD, PMP 61

CHAPTER 7 Closing Processes: The End, and a Foundation

for New Beginnings

LYNN H. CRAWFORD 69

CHAPTER 8 Project Management Integration in Practice

GEREE STREUN, PMP, CSQE, PMI-ACP, CSSGB, CSM 79

CHAPTER 9 Project Scope Management in Practice

RUTH H. ELSWICK, PMP 85

CHAPTER 10 Time Management in Practice

VALIS HOUSTON, PMP 93

CHAPTER 11 Project Cost Management in Practice

PAUL LOMBARD, PMP, CQM 105

CHAPTER 12 Project Quality Management in Practice

GEREE STREUN, PMP, CSQE, PMI-ACP, CSSGB, CSM 115

CHAPTER 13 Human Resource Management:

The People Side of Projects

HANS J. THAMHAIN, PHD, PMP 121

CHAPTER 14 Project Communication Management

RUTH H. ELSWICK, PMP 131

CHAPTER 15 Project Risk Management in Practice

DAVID HILLSON, PHD, PMP, PHI FELLOW, HONFAPM, FIRM, FRSA 139

CHAPTER 16 Project Procurement Management in Practice

JUDITH A. EDWARDS, PHD, PMP, IEEE (SM) 153

CHAPTER 17 Stakeholder Management for Project Success

RANDALL L. ENGLUND 167

SECTION TWO

The Profession of Project Management

INTRODUCTION 175

CHAPTER 18 Preparing for the Project Management

Professional Certification Exam

THEODORE R. BOCCUZZI, PMP 177

CHAPTER 19 Competency and Careers in Project Management

J. KENT CRAWFORD, PMP, AND JEANNETTE CABANIS-BREWIN 189

CHAPTER 20 Project Management Ethics:

Responsibility, Values, and Ethics in Project Environments

THOMAS MENGEL, PHD, PMP 203

CHAPTER 21 Professionalization of Project Management:

What Does It Mean for Practice?

JANICE THOMAS, PHD 213

CHAPTER 22 Business Acumen for Today’s Project Manager

DEBORAH BIGELOW CRAWFORD, PMP 227

SECTION THREE

Organizational Issues in Project Management

INTRODUCTION 235

CHAPTER 23 Projects: The Engine of Strategy Execution

JEANNETTE CABANIS-BREWIN AND JAMES S. PENNYPACKER 237

CHAPTER 24 Competing Through Project Management

KAM JUGDEV, PHD, PMP 247

CHAPTER 25 Enterprise Project Management: Elements and

Deployment Issues

CHRIS VANDERSLUIS 257

CHAPTER 26 Project Portfolio Management: Principles and Best Practices

GERALD I. KENDALL, PMP 267

CHAPTER 27 Enterprise Project Governance: Directing and Structuring

Organizational Project Decisions

PAUL C. DINSMORE, PMP, AND LUIZ ROCHA, PMP 279

CHAPTER 28 Performance and Value Measurement for Projects

and Project Management

JAMES S. PENNYPACKER AND DEBORAH BIGELOW CRAWFORD, PMP 293

CHAPTER 29 Organizational Change Management

D. ALLEN YOUNG, PMP 307

CHAPTER 30 Managing Multiple Projects:

Balancing Time, Resources, and Objectives

LOWELL DYE, PMP 317

CHAPTER 31 Program Management

GINGER LEVIN, PHD, PMP, PGMP 329

CHAPTER 32 The Project Management Office: Trends and Tips

J. KENT CRAWFORD, PMP, AND JEANNETTE CABANIS-BREWIN 335

SECTION FOUR

Issues, Ideas, and Methods in Project Management Practice

INTRODUCTION 349

CHAPTER 33 Earned Value Management

LEE R. LAMBERT, PMP 351

CHAPTER 34 Dealing with Power and Politics in Project Management

RANDALL L. ENGLUND 367

CHAPTER 35 Multi-Project Constraint Management:

The “Critical Chain” Approach

FRANK PATRICK 377

CHAPTER 36 Six Sigma and Project Management

RIP STAUFFER 385

CHAPTER 37 Achieving Business Excellence Using Baldrige,

Business Process Management, Process Improvement,

and Project Management

ALAN MENDELSSOHN AND MICHAEL HOWELL, ASQ 395

CHAPTER 38 Team Building and Interpersonal Skills for Dynamic Times

PAUL C. DINSMORE, PMP 407

CHAPTER 39 Cultural Challenges in Managing International Projects

PAUL C. DINSMORE, PMP, AND MANUEL M. BENITEZ CODAS 419

CHAPTER 40 Social Networking Tools: An Introduction to Their Role in

Project Management

ALAN LEVINE 429

CHAPTER 41 Agile Project Management

KAREN R.J. WHITE, CSM, PMP 441

CHAPTER 42 Sustainability and Project Management

RICHARD MALTZMAN, PMP, AND DAVID SHIRLEY, PMP 451

SECTION FIVE

Industry Applications of Project Management Practice

INTRODUCTION 465

CHAPTER 43 Building Organizational Project Management Capability:

Learning from Engineering and Construction

CHRISTOPHER SAUER 467

CHAPTER 44 Why IT Matters:

Project Management for Information Technology

KAREN R.J. WHITE, CSM, PMP 479

CHAPTER 45 Applying Project Management Tools and Techniques

in the Ecosystem Restoration Industry

STAN VERAART, PMP, SA CERTIFIED ARBORIST, AND DONALD ROSS 491

CHAPTER 46 Rescue Mission: Project Management

in the Helping Professions

JEANNETTE CABANIS-BREWIN 497

CHAPTER 47 Focus on Financial Services: Mitigating Risk with

Transparency in a Regulated Environment

ROBIN MARKLE DUMAS, MBA 505

CHAPTER 48 Project Management for Marketing: Keep It Lean,

Don’t Slow Us Down

MARY YANOCHA 513

CHAPTER 49 Project Management in Healthcare: Making a Difference

Through Compassion, Caring, and Respect

JANICE WEAVER, PMP 523

CHAPTER 50 Global Infrastructure Projects: A Better Way

LUIZ ROCHA, PMP, AND VIANNA TAVARES, MSC, MBA, SCPM, PMP 533

ABOUT THE CONTRIBUTORS 541

INDEX 547

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