Communications Skills for Project Managers
Author: G. Michael Campbell
Pub Date: May 2009
Print Edition: $18.95
Print ISBN: 9780814433065
Page Count: 288
Format: Paper or Softback
e-Book ISBN: 9780814410547
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Congratulations. Your latest project is nearly in—on time, under budget, and with all of its components poised to function in perfect harmony.
So why isn’t senior management as happy as you expected? Why did your project team need to put out one fire after another? Why are your end users confused and besieging you with frantic phone calls and endless emails?
What’s all too easy to forget is that the reason the project was approved was to support your company’s strategic and fiscal objectives. Even the most soundly designed project methodology, expertly implemented and technically flawless, can result in a business failure if the project purpose, applications, or very existence aren’t fully understood throughout your organization.
The answer is all about communications skills. In fact, the number one factor in the success or failure of projects is the quality and consistency of communications. If you’re a project manager, the bulk of this responsibility falls to you. In Communications Skills for Project Managers, Michael Campbell unlocks this critical component of project success, illustrating how to keep every project stakeholder in the loop every step of the way—from concept through delivery and beyond. A veteran of countless projects on every conceivable scale, Campbell gives you the universal elements of all communications as they pertain to the specific demands of a project management environment. And you’ll get a generous selection of powerful tools to help you:
• Present the case for your project to senior management and other key stakeholders
• Secure and maintain the right level of leadership support throughout the life of the project
• Combine written, phone, and in-person communications for maximum effect
• Use communications to help manage expectations, risks, and scope change
• Link the hallmarks of project management (defined tasks, specific deliverables, and repeatable techniques) with the change management challenges that sometimes inhibit acceptance of new projects, and learn how to “sell” the need for change by taking the fear out of it through great communications
• Apply top-notch communications strategies to every project you manage from now on
As a project manager, you have to know how to react on the fly to shifting business priorities, evolving expectations, and perennial leadership changes—and to make sure everyone around you understands exactly what’s going on, all the time. Communications Skills for Project Managers shows you how to develop a practical approach to the biggest and most critical part of your job—relating the work of your team to the goals of your organization and the daily lives of its people.
Michael Campbell, PMP, is the President and leader of the Energy Practice at MCA International LLC. He is the author of Bulletproof Presentations and coauthor of the fourth edition of The Complete Idiot’s Guide to Project Management. He lives in Houston, Texas.
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