Engaging Government Employees
Motivate and Inspire Your People to Achieve Superior Performance
Author: Robert J. Lavigna
Pub Date: July 2013
Print Edition: $24.95
Print ISBN: 9780814432792
Page Count: 288
e-Book ISBN: 9780814432815
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Government employees are asked to address some of our nation’s most challenging issues, including unemployment, security, poverty, and education. It’s a daunting challenge on a vast scale, further complicated by dwindling or stagnating budgets, complex organizational structures, and ongoing morale problems.
Only a highly effective workforce can deliver results. While pessimistic, disaffected employees can create dysfunctional agencies, it’s been proven that engaged workforces increase productivity by 20 percent or more. In Engaging Government Employees, Bob Lavigna gives public sector managers the tools they need to leverage the talents of their people. He provides a tailored, step-by-step process for measuring, nurturing, and sustaining authentic employee engagement that drives results.
Named a Public Official of the Year by Governing magazine, and described as a “workforce liberator,” the author brings three decades of experience in public sector HR to the task of getting team members passionate about the agency’s mission and committed to its success. You will learn:
• Why a highly engaged staff is crucial for government
• Why one-size-fits-all engagement models fail in public sector environments
• How to motivate employees to deliver discretionary effort
• How to accurately assess the level of engagement in your organization
• How to make sense of the employee survey data you collect
• Why free pizza and Coke every Friday is not an engagement strategy
• And more.
Drawing on a wealth of empirical evidence and examples from every level of government, Engaging Government Employees highlights the unique challenges of public sector workplaces, and offers an original model to help America’s largest employer apply the science of engagement to dramatically improve performance.
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