The Facility Management Handbook

The Facility Management Handbook

Authors: Kathy O. Roper, CFM, LEED AP, Richard P. Payant, CFM, CPE
Pub Date: July 2014
Print Edition: $79.95
Print ISBN: 9780814432150
Page Count: 688
Format: Hardback
Edition: Fourth Edition
e-Book ISBN: 9780814432167

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Preface to the Fourth Edition

This fourth edition of The Facility Management Handbook has evolved into the best compendium of facility management information and practices for facility managers. The purpose of the book is to centralize information for all facility managers, both in the private and public sectors, and serve as a quick reference for issues every facility manager faces.

The original purpose of each handbook edition remains the same, but with each revision, the book expands to cover new technologies, trends, challenges, and management strategies within facility management.

Facility managers make things happen. They do it by planning, organizing, budgeting, and controlling. To be successful in this profession facility managers have to be good leaders and managers. Up-to-date information in facility management is a necessity, not a luxury. Management requires skills that have to be studied and cultivated. The cultivation may require a change in thinking, and this is where facility managers have to be open-minded and armed with current best practices, procedures, technology, and information.

One exciting new change is the expanding recognition of the value that well-managed facilities bring to the occupants and users of these spaces. Throughout the book, updates have been provided to reflect this new thinking and the facility manager's new roles in supporting organizations' new ways of working. Technological advances continue more and more rapidly, causing shifts from manual to electronic to automated work in many areas. This impacts not only the technology, but also the facility service provision skills, as well as changes in how users interact with their facilities. Many new developments in this area are found throughout this fourth edition.

As changes and adaptations are made in the areas of building materials, construction technology, energy management, and conservation, there is a need for change as it applies to the awareness of security, emergency preparedness, and overall management practices. The more diverse labor force today, the increased use and expansion of technology, and the aging of buildings and infrastructure require well-trained and skilled facility professionals. Managers guide, evaluate, measure, demand accountability, and have to be business-oriented. At the opposite extreme, leaders influence and inspire people to action. There is a time to manage and a time to lead. This book offers suggestions for facility managers on how to accomplish each.

This fourth edition brings together and capitalizes on over one hundred years of experience of several facility management professionals. This edition updates and expands information throughout the book by utilizing experience, knowledge, proven techniques, and best practices to guide you through daily facility management challenges and emergency situations. This new information focuses on building commissioning, building information modeling (BIM), contracting and project management and methods, Financial Accounting Standards Board (FASB) and International Accounting Standards Board (IASB) requirements, new knowledge-age ways of working and office design, and sustainability requirements. At the end of each chapter there are review questions. These questions are intended for instructional purposes, to promote discussion, and reinforce facility management concepts. At several places in the book we comment that facility management is big business and should be integrated into graduate school business courses. This is especially true today with the emphasis on business processes and the expectation that facility managers must contribute to the organization's bottom line by reducing costs, improving productivity, and in some cases generate revenue. Finally, we retained the "pulse points" at the beginning of each chapter because they continue to serve as a quick overview of the chapter. As in previous editions, we use FM as the abbreviation for facility management. The word organization is used to represent company, corporation, or agency.

We want to recognize two individuals who were the impetus behind beginning and then continuing to expand The Facility Management Handbook. Michael Lee and Dave Cotts coauthored the first edition of the book. These two individuals understood the need and sought to collect and assemble information into one source. Over the next twenty years Dave Cotts continued to refine the information in the second edition and invited us to participate in the third edition. We consider Dave the dean of facility management. We also want to recognize Bob Nirkind, our AMACOM senior acquisitions editor. Bob convinced us to write this fourth edition to provide the updates needed to keep facility managers abreast of current issues.

It is our hope that this book will enhance your professional skills and stimulate your thinking about facility management. We hope it provides you with ideas on how to "sell" your program to organization leaders and that it helps to advance your career in this ever-evolving field.

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