The Management Training Tool Kit
35 Exercises to Prepare Managers for the Challenges They Face Every Day
Author: Alan Clardy, Ph.D.
Pub Date: June 2012
Print Edition: $34.95
Print ISBN: 9780814431146
Page Count: 240
Format: Paper or Softback
e-Book ISBN: 9780814432242
Buy the book:
New managers gain practice solving difficult people problems—and hit
the ground running—with this innovative training guide.
New managers gain practice solving difficult people problems—and hit the ground running—with this innovative training guide.
Most people learn best through experience. Yet new managers are often tossed on to the front lines with absolutely no experience handling the toughest challenges they’ll face: people problems.
The Management Training Tool Kit includes all the tools you need to prepare your managers for anything. It supplies real-life case studies and analysis exercises for troubleshooting problems such as plummeting morale, interpersonal conflict, decreased productivity, disruptive employees, sexual harassment claims, and more. This innovative training guide features:
• 35 succinct yet nuanced case studies that examine common challenges
• Probing discussion questions that help pinpoint core issues
• Practical solutions that can be put to use resolving problems
• Role-playing exercises that bring the case studies alive
• Guidelines that help trainers lead with skill and accuracy
New managers will make mistakes. But The Management Training Tool Kit will help them overcome obstacles with skill and confidence.
About the Author
ALAN CLARDY, PH.D., is a professor in the Psychology Department and director of the Human Resource Development Graduate Degree Program at Towson University, as well as the author of many books and articles on HR issues.
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