AMA Business Boot Camp

Management and Leadership Fundamentals That Will See You Successfully Through Your Career

 AMA Business Boot Camp

Author: Edward Reilly
Pub Date: December 2012
Print Edition: $25.00
Print ISBN: 9780814420010
Page Count: 240
Format: Hardback
e-Book ISBN: 9780814431658

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Managing Millennials

Tips for Getting the Most from the Workforce’s Youngest Generation

To many managers, they’re a mystery. What are their key strengths and their target areas for improvement? What are their values? What motivates them? What do today’s youngest workers, men and women born between 1980 and 2000, want and expect from the workplace?

From the American Management Association, the preeminent provider of business education worldwide, AMA BUSINESS BOOT CAMP helps demystify Millennials for managers grappling with how to best manage the youngest generation in a multigenerational workforce.

General Characteristics of Millennials (a.k.a. Gen Y, Nexters, or the Internet Generation):

• They bring with them a facility for use of the Internet, e-mail, texting, computer games, and all the other diversions made possible by technology.

• They want positive (and immediate) reinforcement, autonomy, positive attitudes, diversity as a way of life, easy money, civic responsibility, and self-esteem.

• Adept at multitasking and avid users of technology, they pursue instant and open communication.

• They tend to have limited interpersonal skills and require ongoing feedback.

Millennials expect a workplace that:

• Provides the latest equipment and technology.

• Incorporates fun.

• Is diverse.

• Strives to make a difference.

• Consistently applies policies, procedures, and expectations.

• Is characterized as being positive and optimistic.

• Encourages individual workers to make an impact.

Adapted from AMA BUSINESS BOOT CAMP: Management and Leadership Fundamentals That Will See You Successfully Through Your Career edited by Edward T. Reilly.

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