The AMA Handbook of Business Documents

Guidelines and Sample Documents That Make Business Writing Easy

The AMA Handbook of Business Documents

Authors: Kevin Wilson, Jennifer Wauson
Pub Date: May 2011
Print Edition: $19.95
Print ISBN: 9780814417690
Page Count: 224
Format: Paper or Softback
e-Book ISBN: 9780814417706

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Table of Contents





Abstracts, 1

Acceptance Letter, 3

Acknowledgment Letter, 5

Adjustment Letter, 7

Announcement Letter, 9

Annual Report, 11

Application Letter, 18

Brochures, 20

Business Letter, 25

Business Letter Writing Style, 28

Business Letter Format, 28

Business Plan, 33

Collection Letter, 42

Commendation Letter, 44

Complaint Letter, 46

Cover Letters, 48

Directives, 50

Email, 52

Endorsement Letter, 54

Forms, 57

Fund-Raising Letter, 60

Grant Proposals, 62

Instructions, 70

Introductions, 72

Inquiry Letter, 74

Job Descriptions, 77

Job Offer Letter, 79

Meeting Agenda, 81

Meeting Minutes, 82

Corporate Minutes, 82

Corporate Resolutions, 83

Memorandum, 85

Mission Statements, 86 Newsletters, 87

Newsletter Articles, 90

Notices, 91

Permission Letter, 95

Policies, Rules, or Guidelines, 98

PowerPoint Presentations, 100

Planning a Presentation, 102

Press Releases, 105

Procedures, 107

Progress Reports, 110

Proposals, 114

Questionnaires and Surveys, 125

Reference Letters, 129

Refusal Letter, 131

Reports, 133

Memorandum Report, 133

Letter Report, 133

Short Report, 133

Formal Report, 134

Request Letters, 145

Research Report, 147

Resignation Letter, 150

Résumés, 152

Sales Letters, 156

Seasonal Correspondence, 160

Specifications, 162

Speeches and Oral Presentations, 166

Summaries, 172

Termination of Employment Letter, 176

Training Manual, 178

Trip Report, 192

User Guide, 193

Warning Letter, 200

Web Sites, 202

White Papers, 205

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