Beyond the Lean Revolution

Achieving Successful and Sustainable Enterprise Transformation

 Beyond the Lean Revolution

Authors: Deborah J. Nightingale, Jayakanth Srinivasan
Pub Date: August 2011
Print Edition: $34.95
Print ISBN: 9780814417096
Page Count: 256
Format: Hardback
e-Book ISBN: 9780814417102

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Table of Contents

Contents

LIST OF FIGURES AND TABLES

ACKNOWLEDGMENTS

CHAPTER 1. WHY ENTERPRISE TRANSFORMATION?

Paradigms of Change

Going Beyond Lean

What Is an Enterprise?

The Value Proposition

Seeing Things Holistically

CHAPTER 2. THE SEVEN PRINCIPLES OF ENTERPRISE

TRANSFORMATION

Principle: Adopt a Holistic Approach to Enterprise Transformation

Principle: Secure Leadership Commitment to Drive and Institutionalize

Enterprise Behaviors

Principle: Identify Relevant Stakeholders and Determine their Value

Propositions

Principle: Focus on Enterprise Effectiveness Before Efficiency

Principle: Address Internal and External Enterprise Interdependencies

Principle: Ensure Stability and Flow Within and Across the Enterprise

Principle: Emphasize Organizational Learning

Chapter 2 Takeaways

CHAPTER 3. A ROADMAP TO SUCCESSFUL ENTERPRISE

TRANSFORMATION

Why Enterprise Transformation Fails

Avoid Failure with the Roadmap

Enterprise Transformation and Strategic Planning

Strategic Cycle: Determine the Strategic Objectives and Engage the

Leadership

Planning Cycle: Understand, Envision, Design, Align

Execution Cycle: Nurture, Embed, Implement, Coordinate

Chapter 3 Takeaways

CHAPTER 4. TRANSFORMATION LEADERSHIP

Strategic Perspectives

Urgency

Enterprise Thinking

Executive Buy-In

Executive Transformation Council

How It All Comes Together

Chapter 4 Takeaways

CHAPTER 5. THE STAKEHOLDER LENS

Stakeholder Identification

Stakeholder Prioritization

Stakeholder Value Elicitation

Stakeholder Value Exchange Analysis

Chapter 5 Takeaways

CHAPTER 6. THE PROCESS ARCHITECTURE LENS

Identify Enterprise Processes

Collect Enterprise Process Data

Develop the Enterprise Process Map

Analyze the Enterprise Process Map

Analyze the Enterprise Process Interactions

Chapter 6 Takeaways

CHAPTER 7. THE PERFORMANCE MEASUREMENT LENS

The Actual Metrics Matter

Select and Structure a System of Metrics

Develop and Sustain an Enterprise Performance Measurement

System

Performance Measurement Systems and Transformation

Chapter 7 Takeaways

CHAPTER 8. THE INTEGRATIVE LENSES

The Alignment Lens

The Resource Lens

The Maturity Lens

The Waste Lens

Bringing the Lenses Together

Chapter 8 Takeaways

CHAPTER 9. PREPARING TO TRANSFORM

Begin with the Current State

Set Long-Term Goals

Articulate What the Future Enterprise Looks Like

Align the Enterprise Infrastructure

Is the Enterprise Organized to Support Transformation?

Does the Enterprise Have the Information Systems It Needs?

Will the Enterprise’s Policies Promote Transformation?

Are the Enterprise Metrics Appropriate for Transformation?

Who Are Your Change Agents?

Chapter 9 Takeaways

CHAPTER 10. TRANSFORMATION PLANNING

Identify Focus Areas

Select and Sequence Enterprise Projects

Develop Actionable Projects

Develop the Transformation Plan

Chapter 10 Takeaways

CHAPTER 11. EXECUTING THE TRANSFORMATION PLAN

Communicate the Transformation Plan

Provide Education and Training

Implement Projects and Track Their Progress

Monitor Overall Transformation Progress

Nurture the Transformation and Embed Enterprise Thinking

Capture and Diffuse the Lessons Learned

Adjust and Align the Planning and Execution Cycles

Reentering the Strategic Cycle

Chapter 11 Takeaways

CHAPTER 12. ENTERPRISE TRANSFORMATION FROM INCEPTION TO

IMPLEMENTATION

Background on the Enterprise

Strategic Issues

Strategic Objectives

StayCool’s Stakeholder Lens

StayCool’s Process Architecture Lens

StayCool’s Performance Measurement Lens

StayCool’s Alignment Lens

StayCool’s Resource Lens

StayCool’s Maturity Lens

StayCool’s Waste Lens

StayCool’s Future-State Vision

StayCool’s Focus Areas

Revisiting Transformation Through the Seven Principles

APPENDIX A. LEAN ENTERPRISE SELF-ASSESSMENT TOOL: CASE

STUDIES

APPENDIX B. A BRIEF COMPARISON OF OTHER APPROACHES TO

PROCESS ANALYSIS

ENDNOTES

KEY TERMS

INDEX

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