The Cultural Intelligence Difference

Master the One Skill You Can't Do Without in Today's Global Economy

The Cultural Intelligence Difference

Author: David Livermore
Pub Date: May 2011
Print Edition: $22.00
Print ISBN: 9780814417065
Page Count: 224
Format: Hardback
e-Book ISBN: 9780814417072

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IQ, EQ, and now...CQ!

CQ is cultural intelligence, a compelling new measure that strongly correlates with your ability to thrive in the workplace today. CQ extends beyond simply registering cultural differences; it’s proven to positively impact your ability to communicate, network, and lead in our culturally diverse workplaces and globalized world. From managing multicultural teams and serving a diverse customer base to negotiating with international suppliers and opening offshore markets, enhanced cultural intelligence can spell the difference between success and failure.

Fortunately, anyone’s CQ can be quickly improved! The Cultural Intelligence Difference is a one-stop guide to both assessing your current CQ and boosting your scores. Written by America’s #1 expert on the topic, the book gives you:

• Customized strategies for improving your cross-cultural interactions, with an emphasis on problem solving and adapting behavior

• New findings on the impressive bottom-line benefits of CQ

• Examples of major organizations that use CQ to achieve success

As Livermore uncovers, low CQ is the primary reason that organizations lose money when expanding into culturally diverse markets. It’s the reason so many teams fall apart, negotiations falter, marketing efforts fail, or projects derail. Business leaders are now waking up to the fact that successfully navigating cross-cultural experiences is an imperative for everyone in the organization, at every level and industry.

Packed with current research and insightful examples, The Cultural Intelligence Difference gives you the knowledge and skills you need to work effectively with anyone, anywhere.

David Livermore, Ph.D., is president and partner at the Cultural Intelligence Center and a visiting research fellow at Nanyang Technological University in Singapore. He has done consulting and training with leaders in 100 countries and is the author of Leading with Cultural Intelligence. Please visit him at www.davidlivermore.com.

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