Customer Service Training 101
Quick and Easy Techniques That Get Great Results
Author: Renee Evenson
Pub Date: October 2010
Print Edition: $22.95
Print ISBN: 9780814416419
Page Count: 224
Format: Paper or Softback
Edition: Second Edition
e-Book ISBN: 9780814416426
Buy the book:
“…must-have resource for any manager. Evenson has compiled an easy-to-read guide that can be implemented for any situation and any employee.” --Niche magazine
“… rule book providing winning game plans for exceptional customer service…it will raise the bar of excellence you want to be known for.” --Training Media Review
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