Improving Employee Performance Through Appraisal and Coaching

 Improving Employee Performance Through Appraisal and Coaching

Author: Donald L. Kirkpatrick
Pub Date: January 2006
Print Edition: $24.95
Print ISBN: 9780814416006
Page Count: 240
Format: Paper or Softback
Edition: Second Edition
e-Book ISBN: 9780814429372

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Table of Contents

"A Conceptual Framework for the Appraisal/Coaching Process


1. Introduction and Overview

How to Get Maximum Performance from Employees

The Performance Review Program

2. The Basis for Appraisal

Significant Job Segments

Standards of Performance

3. The Appraisal and the Interview

The Appraisal Process

Preparing for the Appraisal Interview

Conducting the Appraisal Interview

4. The Performance Improvement Plan

Preparing an Effective Plan

5. On-the-Job Coaching

The Effective Coach

Coaching Approaches and Techniques

6. Five Program Requirements

An Effective Performance Review Program


Test Answers and Reasons for Them

7. Leaders Who Coach Create Coaching Cultures

8. Evaluating a Training Course on Performance Appraisal and Coaching

9. Case Study: Carilion Health System

10. Notes from the Field

11. Sample Forms

A Final Word


About the Author"

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