The Coaching Connection

A Manager's Guide to Developing Individual Potential in the Context of the Organization

The Coaching Connection

Authors: John Hoover, Paul Gorrell
Pub Date: August 2009
Print Edition: $29.95
Print ISBN: 9780814414149
Page Count: 288
Format: Hardback
e-Book ISBN: 9780814414156

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In recent years, business coaching has become increasingly popular – even mainstream – as organizations strive for the immediate results coaching often delivers, and high-potential employees regard it as a ticket to their next pro­motion. But coaching that traditionally focuses entirely on the individual often fails to produce measurable business results for the organization. Shouldn’t the sponsoring enterprise reap the benefits of coaching, too? And should companies worry that the coaching experience may cause valued employees to stray from their mission or even motivate them to leave the organization altogether?

Ideally, coaching is a three-way partnership among the coach, the individual being coached, and the organization – in which all involved agree on reasonable expectations and specific outcomes. To deliver the best return on investment, effective coaching must be as much concerned with the organization’s goals and strategic objectives as it is with the individual’s growth and development.

The Coaching Connection presents a useful framework for creating a coaching culture throughout your organization whether you’re a coach-at-large, a mentor, an onboarding specialist, a career coach, a manager in an advisory/guidance role, or even an individual being coached. You will become expert in Contextual Coaching, a methodology that can help align what individuals do best with what organizations need most, ensuring a win-win for all involved.

Authors Gorrell and Hoover take you step-by-step through the process, covering strategy, structure, culture, communication, talent systems and solutions, as well as team dynamics and competencies. You will learn:

• The single key success factor underlying most positive outcomes in coaching

• How to align coaching design and execution with organizational strategy

• A winning formula to address the three crucial ways individuals enhance – or inhibit – alignment

• How to build a compelling case for an enterprise-wide coaching culture

• Methods for dealing with the difficult or recalcitrant coaching client

• Whether to use a consultant as a coach or train an employee

• How to apply a 360-degree assessment that covers the ten most essential skills sets of well-balanced, effective leaders

If you are new to coaching, this book outlines the beginning of an exciting journey. If you’re an experienced coach, you are about to learn and apply a new systemic model that aligns the growth and development needs of the individual with the growth and development needs of the organization. As the authors say, “Coaching is never only about the organization nor is it about individuals in isolation. It is about all of it, all of the time.”

Paul J. Gorrell, Ph.D., is the Managing Director of the Human Capital Consulting practice at Partners in Human Resources International ( He has 15 years of consulting experience designing and implementing human capital strategies for middle market and Fortune 500 organizations.

John Hoover, Ph.D., a former executive with the Walt Disney Company and McGraw-Hill, is a thought leader on the power of communication in the organi­zational change process. He also works for Partners in Human Resources International, and is on the American Management Association faculty.

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