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The ROI of Human Capital has long been the most trusted book available on measuring the value of one’s employees. Drawing on years of research by the prestigious Saratoga Institute, this up-to-date second edition provides all-new metrics along with a thorough methodology for quantifying the contribution of human capital to corporate profit. This is the one guide you need to determine how to invest most effectively in your organization’s most valuable resource: its people.

Praise for the First Edition of The ROI of Human Capital:

“Well worth reading by more than the HR crowd. Solid business wisdom that allows for humanity and humor.”           — Booklist

“Essential reading for professionals, this book culminates years of quantitative and qualitative research, providing a breakthrough methodology for measuring the bottom-line impact of employee performance. . . . This well-written and authoritative guide is highly recommended for university and professional collections.”

—    Choice

“The ROI of Human Capital is an ambitious venture into the world of employee performance measurement and improvement in economic value terms . . . a road­map for fundamental examination, assessment and strengthening of multi-faceted human performance.” — Canadian HR Reporter

“Fitz-enz brilliantly summarizes the key points of the basic measurement system. These brief comments can only begin to suggest the scope and depth of his eloquent and compelling analysis of an immensely complicated subject.”

—    American Chamber of Commerce Executives

“An important new business book . . . The ROI of Human Capital will serve as an excel­lent reference and guidebook for HR professionals and business leaders, especially CEOs and CFOs, who need to understand how HR contributes to their bottom line. It can serve as a roadmap for HR professionals who want to plan their organizational strategy in a way that will be embraced by the executive team. This work will be invaluable as a framework for executive dialog on HR issues.”

            — HR Magazine