Why Some Companies Emerge Stronger and Better from a Crisis

7 Essential Lessons for Surviving Disaster

 Why Some Companies Emerge Stronger and Better from a Crisis

Author: Ian I. Mitroff
Pub Date: March 2005
Print Edition: $24.95
Print ISBN: 9780814413272
Page Count: 256
Format: Paper or Softback
e-Book ISBN: 9780814416303

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Table of Contents

"1. The Crisis Society: The Rise of the Abnormal

2. Challenge 1 -- Right Heart (Emotional IQ): Deny Denial, Grieve Before a Crisis Occurs

3. Challenge 2 -- Right Thinking (Creative IQ): Be a Responsible Troublemaker

Challenge 3 -- Right Social and Political Skills (Social and Political IQ): Be Patiently


4. Challenge 4 -- Right Integration (Integrative IQ): Embrace Fuzziness

5. Challenge 5 -- Right Technical Skills (Technical IQ): Think Like a Sociopath, Act Like a Saint

6. Challenge 6 -- Right Transfer (Aesthetic IQ): Down with the Old; Design and Implement New Organizations

7. Challenge 7 -- Right Soul (Spiritual IQ): Spirituality Is The Ultimate Competitive Advantage

8. When a Whole Society Is in Crisis, All of the Challenges Apply

9. A Tale of Two Companies

Appendix A: Major Crises at a Glance

Appendix B: A Brief Primer on Crisis Management

Appendix C: A Theory of Complex Problem-Formation and Problem-Solving Inquiry Systems"

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