The New Manager's Tool Kit

21 Things You Need to Know to Hit the Ground Running

The New Manager's Tool Kit

Authors: Don Grimme, Sheryl Grimme
Pub Date: November 2008
Print Edition: $16.95
Print ISBN: 9780814413067
Page Count: 256
Format: Paper or Softback
e-Book ISBN: 9780814413074

Buy the book:


Table of Contents

CONTENTS

 

PREFACE xi

INTRODUCTION:

A Tool Kit for Today’s Workplace, 1

PART ONE:

Leading People, 6
What Do Employees Want? 6

TOOL #1: 

Turn On Talent … and Turn Off Turnover, 9

TOOL #2: 

Unleash Their Productivity, 25

TOOL #3: 

Balance Their Work and Life, 33


PART TWO:

Different Strokes, 38
Individual Differences, 38

TOOL #4:

Embrace Diversity, 41
TOOL #5: 

Get a Grip on Generations, 57

TOOL #6: 

Focus on Ability, 65

PART THREE:

Leader Effectiveness, 78
Open Two­Way Communication, 78
TOOL #7: 

Tell Them What Worked … and What Didn’t, 81

TOOL #8: 

Ask Them … Then Listen, 89


PART FOUR: 

Optimizing Contributions, 96
The Three Strategies … and a Precursor, 96

TOOL #9: 

Diagnose Problems, 99

TOOL #10: 

Coach the Good Ones … and the Not So Good, 103

 TOOL #11: 

Mentor the Great Ones, 110

 TOOL #12:

Turn On Teamwork, 114

 

PART FIVE:

Personal and Interpersonal Effectiveness, 120

Life Skills, 120

TOOL #13: 

Blow Away Burnout, 123

 TOOL #14: 

Stay on Top of Stress, 133

 TOOL #15: 

Accentuate the Positive, 139

 TOOL #16:

Assert Yourself … and Deal with “Difficult” People, 151

 TOOL #17: 

Own Your Anger … Don’t Let It Own You, 161

 TOOL #18: 

Rise to the Challenge of Change, 172

  

PA RT SIX:
Eliminating Conflict,  178

Barriers to an Effective Workplace,  178

TOOL #19: 

Prevent All Forms of Harassment,  181

TOOL #20: 

Prevent Workplace Violence,  197

TOOL #21:

Defuse and Protect,  214

 Afterword,  222

 

APPENDIX A: 

Ten Tips to Protect Against Harassment Charges,  223

 APPENDIX B: 

Ten Steps to Manage Workplace Violence,  227

 APPENDIX C: 

The Impending Leadership Crisis,  232

 Resource Guide—Books and Websites Organized by Tool,  239

 INDEX  251

 

Search the full text of this book

Share

Order Now!

For single copy purchases of any AMACOM title, you can connect directly to the online retailer of your choice, from the list below, to buy the title you have selected. Most of our links will take you directly to that title on the site, making your shopping experience easier. You can also visit your local retailer, and if the book is not on their shelves they can special order it for you.

Retailers: Please contact us to change or add a listing.

Buying in Bulk?

We have very competitive discounts starting at 5 copies, as well as personal service, for bulk orders. Simply contact our Special Sales Department. Call 800-250-5308 or 212-903-8420 and ask for Special Sales. You can also email: SpecSlsWeb@amanet.org