The EQ Difference

A Powerful Plan for Putting Emotional Intelligence to Work

The EQ Difference

Author: Adele B. Lynn
Pub Date: November 2004
Print Edition: $16.00
Print ISBN: 9780814408445
Page Count: 224
Format: Paper or Softback
e-Book ISBN: 9780814428405

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Table of Contents

Introduction – Your Inner Bird Dog

Part 1 Emotions – The Fuel of Life

Chapter 1 The Connection Between Feelings, Behavior and Performance

Chapter 2 The Mystery of Human Behavior

Chapter 3 The Way We are Wired

Chapter 4 Emotions - What are They?

Chapter 5 Rewiring for Greater Performance and to Live our Intentions

Chapter 6 The Five Areas of Emotional Intelligence

Part 2 Training for the Self-Coach

Chapter 7 The Doorway to Emotional Intelligence

Chapter 8 Step 1 Observe

Chapter 9 Step 2 Interpret

Chapter 10 Step 3 Pause

Chapter 11 Step 4 Direct

Chapter 12 Step 5 Reflect

Chapter 13 Step 6 Celebrate

Chapter 14 Step 7 Repeat

Part 3- Five Areas of Emotional Intelligence At Work

Chapter 15 Self-Awareness and Control at Work

Chapter 16 Empathy at Work

Chapter 17 Social Expertness at Work

Chapter 18 Personal Influence at Work

Chapter 19 Mastery of Purpose and Vision at Work

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