The Manager's Question and Answer Book

The Manager's Question and Answer Book

Author: Florence M. Stone
Pub Date: June 2003
Print Edition: $17.95
Print ISBN: 9780814407585
Page Count: 256
Format: Paper or Softback
e-Book ISBN: 9780814427682

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Table of Contents

"1. Communication

How do I communicate bad news to my employees?

How can I encourage my employees to share their ideas or talk about problems with me?

2. Motivation

How do I keep enthusiasm high during tough economic times?

How can I make jbs that are really boring les boring?

3. Conflict Management

How can I get teams to collaborate and cooperate rather than working in opposition?

What is ""good"" conflict? How can I take advantage of it?

4. Meetings

What is the best way of keeping a meeting from wandering of course?

What is groupthink? How can I counter it?

5. Recruitment, Orientation and Retention

What are the advantages and disadvantages of recruiting on the Web?

What are the ten most common interviewing questions that could cause legal problems?

6. Performance Management

Is there any best way to conduct the performance appraisal interview?

If I bring up a problem, what do I do or say if the employee becomes defensive or mad?

7. Team Management

What makes an effective team?

What mistakes do managers make that undermine team productivity?

8. Change Management

How do I motivate my staff to see the opportunity that comes with change?

How do I involve employees in change efforts without abdicating my own authority over the final decisions?

9. Life Skills

How can I build a better relationship with my manager?

I have ben accused of being a workaholic. How can I learn to loosen up? Can I use these same techniques with staff members who are workaholics?"

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