Keeping the People Who Keep You in Business

24 Ways to Hang On to Your Most Valuable Talent

 Keeping the People Who Keep You in Business

Author: Leigh Branham
Pub Date: December 2000
Print Edition: $27.95
Print ISBN: 9780814405970
Page Count: 352
Format: Hardback
e-Book ISBN: 9780814425381

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Table of Contents

"Introduction

Truths About Turnover

Why Good Performers Leave

Who Are the Right People?

Keys to Keeping the Right People

Retention Practices Pre-Checklist

The First Key--BE A COMPANY PEOPLE WANT TO WORK FOR

1. Adopt a ""Give-and-Get-Back"" Philosophy

2. Measure What Counts and Pay for It

3. Inspire Commitment to a Clear Vision and Definite Objectives

The Second Key--SELECT THE RIGHT PEOPLE IN THE FIRST PLACE

4. Understand Why Some Leave and Why Others Stay

5. Redesign the Job Itself to Make It More Rewarding

6. Define the Results You Expect and the Talent You Need

7. Ask Questions That Require Proof of Talent

8. Give a Realistic Job Preview

9. Use Multiple Interviewers and Reference Checking

10. Reward Employee Referrals of Successful New Hires

11. Hire and Promote Managers Who Have the Talent to Manage People

12. Hire From Within When Possible

13. Creatively Expand Your Candidate Pool

The Third Key--GET THEM OFF TO A GREAT START

14. Give New Hires the Red Carpet Treatment

15. Communicate How Their Work Is Vital to the Organization's Success

16. Get Commitment to a Performance Agreement

17. Challenge Early and Often

18. Give Autonomy and Reward Initiative

The Fourth Key--COACH AND REWARD TO SUSTAIN COMMITMENT

19. Proactively Manage the Performance Agreement

20. Recognize Results

21. Train Managers in Career Coaching and Expect Them to Do It

22. Give Employees the Tools for Taking Charge of Their Careers

23. Know When to Keep and When to Let Go

24. Have More Fun!

PLANNING TO KEEP THE RIGHT PEOPLE

SPECIAL GROUPS AND SITUATIONS

Retaining All the Generations

Retaining a Diverse Workforce

Retaining Technical and Creative Talent

Retaining Entry-level Workers

Retaining During Downsizings, Mergers & Acquisitions"

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