Books by John A. Goodman

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Customer Experience 3.0

 Customer Experience 3.0

Author: John A. Goodman
Pub Date: August 2014
Print Edition: $24.95
Print ISBN: 9780814433881
Page Count: 256
Format: Hardback
e-Book ISBN: 9780814433898

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Buy the book thru Barnes and Noble. Buy the book thru AMAZON. Buy the book thru indiebound. Buy the eBook.
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Strategic Customer Service

 Strategic Customer Service

Author: John A. Goodman
Pub Date: May 2009
Print Edition: $24.95
Print ISBN: 9780814413333
Page Count: 272
Format: Hardback
e-Book ISBN: 9780814413340

Buy the book:

Buy the book thru Barnes and Noble. Buy the book thru AMAZON. Buy the book thru indiebound. Buy the eBook.
See other vendors.


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